Article 1 (Purpose)
These terms and conditions are established to specify the rights, obligations, and responsibilities of the service provider and the user in using the internet-related services (hereinafter referred to as "Services") provided by ProjectToolCo., Ltd., an e-commerce business operator. ※ "These terms and conditions shall apply to electronic commerce using PC communication, wireless, and other means unless it contradicts their nature."
Article 2 (Definitions)
① "Site" refers to the virtual business place set up by ProjectToolCo., Ltd. to provide services (goods, etc.) to users through computer and information communication facilities.
② "User" refers to members and non-members who access the "Site" and use the services according to these terms and conditions.
③ The term "member" refers to those who have registered on the "Site" by providing the required information and can continuously use the services provided by the "Site."
Article 3 (Specification, Explanation, and Amendment of Terms and Conditions)
① The "Site" shall post the contents of these terms and conditions, including the trade name, the name of the representative, the business location address (including the address where consumer complaints can be processed), telephone number, facsimile number, email address, business registration number, and the reporting number for the electronic transaction.
② The "Site" may amend these terms and conditions within the scope not violating relevant laws such as the Electronic Commerce Consumer Protection Act, the Act on the Regulation of Terms and Conditions, the Electronic Documents and Transactions Act, the Electronic Financial Transactions Act, the Electronic Signatures Act, the Act on Promotion of Information and Communication Network Utilization and Information Protection, the Act on Door-to-Door Sales, and the Consumer Basic Act.
③ When amending the terms and conditions, the "Site" shall notify the users of the application date and the reasons for amendment along with the current terms and conditions from 7 days before the application date.
④ Matters not specified in these terms and conditions and the interpretation of these terms and conditions shall comply with the Electronic Commerce Consumer Protection Act, the Act on the Regulation of Terms and Conditions, guidelines for consumer protection in e-commerce, and other relevant laws or commercial practices.
Article 4 (Provision and Modification of Services)
① The "Site" performs the following tasks:
- Provide information on goods or services and conclude purchase contracts
- Delivery of goods or services for which purchase contracts have been concluded
- Other tasks specified by the "Site"
② In the event of goods being sold out or technical specification changes, the "Site" may change the contents of the goods or services to be provided under the contract concluded later. In this case, the "Site" shall immediately notify the users of the changed contents and the delivery date.
③ In case of delays in services due to updates on Instagram, Facebook, YouTube, no refunds will be provided.
④ If the "Site" becomes unable to provide the services due to reasons such as changing business types, abandoning the business, or business integration, the "Site" will notify the users in accordance with Article 8 and compensate the consumers according to the conditions presented by the "Site." However, if the "Site" does not specify compensation standards, the "Site" will pay users in cash or goods equivalent to the currency value generally used by the "Site," including mileage or saved points.
Article 5 (Suspension of Services)
① The "Site" may temporarily suspend the provision of services due to the maintenance, replacement, or breakdown of computer or information communication facilities, or disconnection of communication.
② Delays may occur in services due to updates on Instagram, Facebook, YouTube. No refunds will be provided in such cases.
③ In the event of being unable to provide services due to changes in business types, abandonment of business, business integration, etc., the "Site" will notify users in accordance with Article 8 and compensate consumers according to the conditions presented by the "Site."
Article 6 (Membership Registration)
① Users apply for membership by filling out the membership information in the form specified by the "Site" and expressing their agreement to these terms and conditions.
② The "Site" will register users as members unless they fall under any of the following:
- 1. Those who have lost their membership in the past in accordance with Article 7, Paragraph 3 of these terms and conditions. However, this does not apply if three years have passed since the loss of membership under Article 7, Paragraph 3, and the user has obtained approval for re-membership from the "Site."
- 2. Those who have provided false information, omitted information, or made errors in the registration details
- 3. Others for whom it is determined that registering as a member would significantly impede the technical operation of the "Site"
③ The time of establishment of the membership registration contract is when the approval of the "Site" reaches the user.
④ If there is a change in the information provided during membership registration, the member must inform the "Site" of the changes through the method specified by the "Site" within a reasonable period.
Article 7 (Withdrawal of Membership and Loss of Qualification)
① Members can request withdrawal at any time, and the "Site" will promptly process the withdrawal.
② If a member falls under any of the following, the "Site" may restrict or suspend the member's qualifications:
- 1. If false information is registered during application
- 2. If the member fails to pay the obligations such as the price of goods purchased through the "Site" on time
- 3. If the member obstructs the use of the "Site" by another person or steals their information
- 4. If the member violates laws or these terms and conditions
③ After restricting or suspending membership qualifications, if the same actions are repeated twice or if the reasons are not corrected within 30 days, the "Site" may terminate the membership qualifications.
④ If the "Site" terminates membership qualifications, the membership registration will be canceled. In this case, the "Site" will notify the member, and before canceling the membership registration, the "Site" will provide an opportunity for the member to explain for at least 30 days.
Article 8 (Notice to Members)
① When the "Site" gives notice to a member, it can be done by sending an email to the email address agreed upon in advance.
② If the notice is for multiple unspecified members, the "Site" may substitute individual notice by posting it on the bulletin board for at least one week. However, for matters that significantly affect the member's transaction, individual notice will be given.
Article 9 (Purchase Application)
① Users of the "Site" shall apply for a purchase through the "Site" in the following or similar manner, and the "Site" shall provide the following information to users when making a purchase application to make it easily understandable:
- 1. Search and selection of goods
- 2. Input of recipient's name, phone number, etc.
- 3. Confirmation of terms, restriction of the right to withdraw, confirmation of costs such as delivery/installation fees related to services, etc.
- 4. Expression of agreement to these terms and confirmation or refusal of the above-mentioned matters (e.g., mouse click)
- 5. Purchase application for goods and agreement to confirmation by the "Mall" or confirmation by the "Site"
- 6. Selection of payment method
Article 10 (Conclusion of Contract)
① The "Site" may not accept a purchase application under the following subparagraphs of Article 9. However, when entering into a contract with a minor, the "Site" must inform that if the legal representative's consent is not obtained, the minor or the legal representative can cancel the contract.
- 1. If there is false, omitted, or incorrect information in the application
- 2. If a minor purchases goods or services prohibited by the Juvenile Protection Act, such as tobacco or alcohol
- 3. If accepting the purchase application would significantly hinder the "Site" technologically
② The contract is deemed concluded when the user receives the "Site's" acceptance in the form of a confirmation notice under Article 12, Paragraph 1.
③ The expression of the "Site's" acceptance must include information on confirming the user's purchase application, the availability of the goods, and information regarding correction or cancellation of the purchase application.
Article 11 (Payment Method)
The payment method for goods or services purchased from the "Site" can be made using the available methods among the following:
- 1. Various bank transfers, including internet banking
- 2. Various card payments, including prepaid cards, debit cards, and credit cards
- 3. Online non-face-to-face deposit
- 4. Payment using vouchers contracted with the "Site" or recognized by the "Site"
- 5. Payment through other electronic payment methods
Article 12 (Notice of Receipt Confirmation, Change, and Cancellation of Purchase Application)
① The "Site" will send a receipt confirmation notice to the user if there is a purchase application.
② Upon receiving the receipt confirmation notice, the user may request changes or cancellations immediately in case of discrepancies in the expression of intent, and if there is a user's request before delivery, the "Site" must process it promptly according to the request. However, if the payment has already been made, the provisions of Article 15 regarding withdrawal apply.
Article 13 (Supply of Goods, etc.)
① Unless there is a separate agreement on the supply time of goods or services between the "Site" and the user, the "Site" takes necessary measures such as order production and packaging so that the goods can be delivered within 10 days from the date the user made the request.
② The "Site" specifies the delivery method, the party responsible for the delivery cost for each method, and the delivery period for each method regarding the goods purchased by the user.
Article 14 (Refund)
If the "Site" cannot deliver or provide the goods requested by the user due to reasons such as being out of stock, it must promptly notify the user of the reason and refund the payment received within 7 business days from the date of receiving the payment or take necessary measures for the refund.
Article 15 (Withdrawal of Subscription, etc.)
① If the user has started the delivery of goods or services, he/she cannot return or exchange them in the following cases:
- - After the service setting has been completed and work has started
Article 16 (Effect of Withdrawal of Subscription, etc.)
① The "Service" refunds the payment for goods or services already received within 7 business days of receiving the returned goods from the user.
② If the user has paid for the goods or services with a credit card or electronic currency, the "Site" promptly requests the business operator that provided the payment method to suspend or cancel the collection of the payment for the goods.
Article 17 (Protection of Personal Information)
① When collecting user's personal information, the "Service" collects the necessary information within the scope required for providing the service.
② The "Service" does not collect information necessary for fulfilling the purchase contract at the time of user registration. However, if it is necessary to verify the user's identity before the purchase contract due to legal obligations, it does not collect at least specific personal information.
③ When collecting and using the user's personal information, the "Service" notifies the user of the purpose and obtains consent.
④ The "Service" cannot use collected personal information for purposes other than the purpose and cannot provide it to a third party without notifying the user of the purpose and obtaining consent at the stage of use or provision. However, this is not the case if there are other regulations in related laws.
⑤ If the user's consent is required in accordance with paragraphs 2 and 3, the "Service" must specify in advance or notify the user of the identity of the personal information manager (affiliation, name, phone number, and other contact information), the purpose of collecting and using information, and information provision related to providing to a third party (recipient, purpose of provision, and contents of information to be provided), as stipulated in Article 22, Paragraph 2 of the Information and Communication Network Utilization Promotion and Information Protection Act. Users can withdraw this consent at any time.
⑥ The user can request to view and correct his/her personal information held by the "Service," and the "Service" must promptly take necessary measures until the correction of the error is made. If the user requests correction of the error, the "Service" does not use the personal information until the error is corrected.
⑦ The "Service" and third parties that have received personal information from it must promptly destroy the personal information when the purpose of collecting, using, or providing it is achieved.
⑧ The "Service" does not pre-set the consent field for the collection, use, and provision of personal information. In addition, when the user refuses consent to the collection, use, and provision of personal information, the "Service" specifies the services that are restricted.
Article 18 (Obligation Regarding Member's ID and Password)
① Except for the case under Article 17, the management responsibility for ID and password lies with the member.
② Members must not allow third parties to use their ID and password.
③ If a member recognizes that his/her ID and password have been stolen or used by a third party, he/she must immediately notify the "Service" and follow the instructions of the "Service" if there is guidance.
Article 19 (User's Obligations)
Users must not engage in the following acts:
- 1. Registering false information during application or change
- 2. Impersonating others
- 3. Changing information posted on the "Service"
- 4. Transmitting or posting information other than the information specified by the "Service" (computer programs, etc.)
- 5. Infringing on the copyright or other intellectual property rights of the "Service" or third parties
- 6. Damaging the honor of the "Service" or hindering business activities in other ways
- 7. Posting obscene or violent messages, images, audio, or other information contrary to public morals on the "Mall"
Article 20 (Ownership of Copyright and Restriction on Use)
① The copyright and other intellectual property rights to the works created by the "Service" belong to the "Service."
② Users must not replicate, transmit, publish, distribute, broadcast, or otherwise use for profit the information owned by the "Service" without the prior approval of the "Service."
③ If the "Service" uses the user's copyright according to the agreement, it must notify the user of the use of the copyright.
Article 21 (Dispute Resolution)
① The "Service" establishes and operates a dispute compensation body to reflect the legitimate opinions or complaints raised by users and to compensate for damages.
② The "Service" prioritizes the processing of complaints and opinions submitted by users. However, if prompt processing is difficult, the "Service" will immediately notify the user of the reasons and processing schedule.
>③ In the event of an electronic commerce dispute between the "Service" and a user, if the user applies for damage relief, it may be subject to mediation by a dispute resolution institution commissioned by the Fair Trade Commission or the mayor/governor of a municipality, according to the user's request.
Article 22 (Jurisdiction and Governing Law)
① Lawsuits regarding electronic commerce disputes between the "Service" and users are subject to the exclusive jurisdiction of the local court with jurisdiction over the user's address at the time of filing. However, if the user's address or residence is unclear at the time of filing, or in the case of a foreign resident, it is filed with the competent court under the Civil Procedure Act.
② Korean law applies to electronic commerce lawsuits filed between the "Service" and users.
Supplementary Provision (Effective Date)
These terms and conditions are effective from October 1, 2023.