ProjectToolCo., Ltd. (hereinafter referred to as the "Company") values your personal information and complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection." Through this privacy policy, the Company informs you about the purposes and methods of using the personal information you provide, as well as the measures taken to protect your personal information.
Collection of Personal Information and Collection Methods
A. Types of Personal Information Collected:
- When registering: Name, password, mobile phone number, email, information of legal guardian for users under 14 years old
- When applying for services: Address, payment information
B. Collection Methods:
- Collection through the website, written forms, bulletin boards, email, event participation, delivery requests, and phone calls
- Collection through service usage records, access logs, cookies, IP addresses, payment records, and records of improper use during service or business processes
Purposes of Collection and Use of Personal Information
The Company utilizes collected personal information for the following purposes:
- Fulfillment of service-related contracts and billing for service provision
- Member management, including user authentication, personal identification, prevention of improper use by members, verification of membership intent, age verification, consent of legal guardian for collecting personal information of those under 14, complaint handling, and notification of important information
- Utilization in marketing and advertising, such as delivering advertising information and analyzing access frequency and service usage statistics
Retention and Use Period of Personal Information
In principle, once the purpose of collecting and using personal information is achieved, the information is promptly destroyed. However, the following information is retained for the specified periods for the reasons mentioned:
A. Internal Policy Reasons:
- In cases of withdrawal, the Company may retain member information for one year to prevent reoccurrence of improper use by members, for dispute resolution, and to cooperate with requests from investigative agencies.
B. Legal Reasons:
- Records related to contracts, withdrawal, etc.
- Retention reason: Act on Consumer Protection in Electronic Commerce, Etc.
- Retention period: 5 years
- Records related to payment and supply of goods
- Retention reason: Act on Consumer Protection in Electronic Commerce, Etc.
- Retention period: 5 years
- Records related to consumer complaints or dispute resolution
- Retention reason: Act on Consumer Protection in Electronic Commerce, Etc.
- Retention period: 3 years
- Log records
- Retention reason: Communications Privacy Act
- Retention period: 3 months
Procedures and Methods for Personal Information Destruction
The Company destroys personal information once the purpose is achieved. The process and methods for destruction are as follows:
Destruction process:
- Information entered by members for registration, etc., is transferred to a separate database (or stored in a separate file for paper documents) and stored for a certain period according to internal policies and other relevant laws (refer to retention and use period). Afterward, it is destroyed.
Destruction method:
- Electronic files are deleted using technical methods that make it impossible to regenerate the records.
Provision of Personal Information
The Company does not generally provide users' personal information to external parties. However, exceptions are made in the following cases:
- When users have given prior consent
- When required by law, or when there is a request from an investigative agency in accordance with the procedures and methods specified by law
Outsourcing of Collected Personal Information
The Company outsources operations to external professional agencies for service fulfillment. The following information is outsourced:
- Outsourcing partner: PAYPAL. Stripe
- Outsourced tasks: Card payments
Rights of Users and Legal Representatives, and How to Exercise Them
Users can access or modify their personal information or request termination at any time.
For personal information access and modification: Click on "Change Personal Information" (or "Modify Membership Information," etc.).
For termination (withdrawal): Click on "Withdrawal" and go through the self-verification process.
Alternatively, users can contact the personal information protection manager in writing, by phone, or via email for prompt action.
If a user requests correction of personal information, the Company will not use or provide the information until the correction is completed. If incorrect information has already been provided to a third party, the Company will promptly notify the third party of the correction.
For users under 14 years old, the legal representative has the right to access and modify the child's personal information or withdraw consent for collection and use.
Installation, Operation, and Refusal of Automatic Collection Devices for Personal Information
The Company operates "cookies" to constantly store and retrieve information. Cookies are small text files sent by the server operating the website to the user's browser, stored on the user's computer hard drive.
Purposes of Using Cookies:
- Analysis of connection frequency, visit times, user preferences, and interests, as well as targeted marketing and personalized service provision based on event participation and visit frequency
Refusal of Cookie Settings:
- Users can set their web browser options to allow or reject all cookies or receive confirmation for each cookie. This can be done by selecting the appropriate options in the web browser settings.
- Example of settings (for Internet Explorer): Tools > Internet Options > Privacy
However, refusing cookie settings may cause difficulties in providing services.
Complaint Services for Personal Information
The Company has designated the following department and personal information protection manager to protect customer personal information and handle complaints related to personal information:
Personal Information Protection Manager:
- Name: Seo Yeon Lee
- Department: Operations Management
- Email: allinone.ai.com@gmail.com
Personal Information Protection Officer:
- Name: Seo Yeon Lee
- Department: Operations Management
- Email: allinone.ai.com@gmail.com
Customers can report any complaints related to personal information protection to the personal information protection manager or the relevant department. The Company will respond promptly to customer complaints.
For other inquiries or consultations regarding privacy breaches, please contact the following organizations:
- Personal Information Breach Reporting Center (privacy.kisa.or.kr / 118 without an area code)
- Cyber Crime Investigation Unit, Supreme Prosecutors' Office (www.spo.go.kr / 02-3480-2000)
- Cyber Safety Bureau, National Police Agency (www.ctrc.go.kr / 182 without an area code)